The Highlight of My Day

I have been doing well with reselling Tommy Bahama shirts.  Most of them are not my style but they are really well made, quality products and retail for over $100 each.  The one above was an excellent score.  It is a limited edition embroidered back, 100% silk, and never worn (new with tags).  I got it for $3.50 and it sold for $41.00 so I made a terrific profit and the buyer got a great deal -- success all around right?  Well the story continues.  After the customer got the shirt she left me positive feedback and also sent me an email.  In her email she stated that her husband was a pilot and he had this exact shirt that he wore all the time when he hung out with his other pilot buddies.  Unfortunately he passed away when he was involved in a crash a year ago.  His shirt meant a lot to her son so my customer gave it to him.  In the meantime she has been on the hunt for more in order to give to her husband's pilot friends as a "memory gift".  Long story short she told me all that in order to let me know if I come across another of this exact shirt she is still looking for more.  I know this all sounds odd but I was thrilled by it all.  I sell a lot of items and they go all over the world and because I am so curious by nature I do wonder sometimes why the customer bought the item and what is going to happen to it.  So to get this message volunteering this info pleased me and it was also a touching story.  I did reply back and in short I said that I was sorry for her loss, I never know what I will come across but will keep it in mind, and that I am sure her husband is happy with the "memory gifts" she is tracking down for his friends.  I figured that would be the end of it but no.  I got an email right back.  I made her cry.  She thanked me profusely for speaking of her husband being happy and using the present tense.  She said it has been difficult to let him go but even though she has his essence still exists and always will so it meant a lot for me to recognize this and use the present tense.  It was nice.  It was good.  It definitely was not an interaction that I imagined would be taking place today.  I am glad my message made her happy as her message made me super happy too.  The highlight of my day.